External Events and Training

Returning to work after maternity leave? Want to feel confident, prepared and supported?

This is a practical and supportive course designed to help you prioritise your wellbeing and feel more confident about your return to work.

Suitable for:

Women on maternity leave and those returning to work in the first year post maternity leave.

If you are interested in attending in order to support colleagues, rather than for personal maternity leave related reasons, please contact the organisers before booking.

Course Format:

The course will be run via Zoom – a joining link will be shared with you a few days before the event.

Cost: General Practice staff working in North Yorkshire & Humber and West Yorkshire £70.

Click Learn More to book.

A unique insight into how gaining a real understanding of neurodiversity can benefit the whole of the workforce. You will learn about differences in the context of neurodiversity and think about strengths and challenges people have. Hopefully you will be inspired to think about how your workplace can be more neuro-inclusive.

Course objectives:

• Learn about brain differences in the context of neurodiversity and neurodivergence/neuro-minorities
• To recognise and accept that we all have different types of brains – each with a unique set of strengths and challenges
• To inspire you to think about how you could achieve a more neuro-inclusive work environment

This course is for all general practice and primary care staff

The course will be run via zoom – a joining link will be shared with you a few days before the event.

Cost: General Practice staff working in North Yorkshire & Humber and West Yorkshire: £70. 

Click Learn More below for more details and online booking.

Do you ever feel like you’re running on empty, struggling to switch off, or finding it harder to recover from everyday pressures?

This practical and interactive course is designed to help you understand burnout, recognise the early warning signs and develop realistic strategies to protect your wellbeing, manage stress and build resilience.

You will come away with your own Burnout Avoidance Plan.

Suitable for all General Practice staff.

The course will be run via zoom – a joining link will be shared with you a few days before the event.

Cost: General Practice staff working in North Yorkshire & Humber and West Yorkshire £70.

Click Learn More below for further details, cost and online booking.

Designed specifically for primary care health professionals, including nurses, pharmacists, physician associates and other clinicians working in community settings, our unique dermatology course develops the knowledge, confidence and practical skills needed to assess and manage patients with skin conditions in primary care.

Through a combination of expert-led teaching and interactive case-based learning, you will gain valuable experience in applying dermatology knowledge to real clinical scenarios, helping you to make informed decisions in everyday practice.

The time commitment is approximately 173 hours across the module, comprising two full day in-person sessions based in York on 27 October 2026 and 27 April 2027, with 10 two hour online sessions and self-directed learning, including reading, a weekly case log, discussion preparation, session reflection and assessment revision between the face to face events. You will produce a learning portfolio of case diaries.

Applicants should be currently working as clinicians managing skin conditions in the community.

The majority of teaching is delivered online. You will need a reliable internet connection and a device with a camera and microphone to access classroom sessions. You should be able to travel to York to a venue close to the railway station for the two in person sessions, currently scheduled for 27 October 2026 and 27 April 2027.

Click Learn More for more details including course content, entry requirements, and fees.

What if improving your wellbeing didn’t mean making big, overwhelming changes? Sometimes, the smallest steps can make the biggest difference.

Our practical and engaging Tiny Habits for Wellbeing course introduces you to the Tiny Habits® Method and shows you how small, achievable actions can become positive habits that fit naturally into your everyday life.

This course is for all general practice and primary care staff.

This training will be run over Zoom, a joining link will be shared with you a few days before the event.

Cost: General Practice staff working in North Yorkshire & Humber and West Yorkshire £70. 

Click Learn More below for full details and online booking.

A “back to basics” course, ideal for partners and managers relatively new to finance roles or as a “refresher” to the world of practice finance.

• Learn the steps required to gaining greater financial confidence.
• Find out how to identify all income streams, reimbursements, deductions, expenditure, negotiating maintenance costs, forecasting, economic planning and ensuring shared responsibility for savings and efficiency.
• Understand how to set up robust financial systems and a financial team all with appropriate governance.

The course is designed for managers and partners who are relatively new to finance roles or who would like a refresher.

If your practice finances feel out of control, it’s time to change that.

The course will be run via zoom – a joining link will be shared with you a few days before the event.

Cost: General Practice staff working in North Yorkshire & Humber and West Yorkshire £70. 

Click Learn More below for full details and online booking.

This practical course is designed to support reception and patient-facing staff to manage challenging interactions.

You will learn about:

• why problems arise.
• how conflict can make staff feel.
• a template for de-escalation techniques for anger and aggression.
• strategies to deal with situations which worsen.
• preventing future conflict.
• supporting staff after an incident.

This course is particularly for receptionists but is suitable for anyone working in a patient-facing role in primary care.

This training will be run over Zoom, a joining link will be shared with you a few days before the event.

Cost: General Practice staff working in North Yorkshire & Humber and West Yorkshire £70. 

Click Learn More below for full details and booking.

Learn tools and skills to have empathetic and productive conversations with your team about how reasonable adjustments can benefit people who may be neurodivergent.

Suitable for: all members of the practice team.

Cost: General Practice staff working in North Yorkshire & Humber and West Yorkshire £70. 

Click Learn More below for full details and online booking.

Learn practical tips on how to manage complaints. We will look at both the process for managing complaints as well as the emotional impact on practice staff.

This course will look at:

• Why complaints happen
• Why a robust complaints system can be effective and efficient, offering templates to take away and use/amend as needed
• Issues of unresolved and serial complaints
• How, by encouraging a positive mindset, we can look after ourselves and each other

This course is particularly for practice managers, team leaders/supervisors and GP partners working in general practice in the UK. It’s also designed for staff dealing with complaints on a regular basis, or who have had a bad experience from a complaint.

The course will be run via zoom – a joining link will be shared with you a few days before the event.

Cost: General Practice staff working in North Yorkshire & Humber and West Yorkshire £70. 

Click Learn More below for full details, cost and online booking.

General practitioners are being invited to join one of the world’s leading events focused on headache and migraine.

The 11th Biennial National Meeting on Headache is organised jointly by the International Headache Society (IHS) and the Department of Neurology at Hull University Teaching Hospitals NHS Trust. The extensive four-day programme provides educational opportunities for healthcare professionals across both primary and secondary care, and working in varying different roles.

The event has been held in Hull since its inception in 2005 by the city’s hospital-based neurology team and is now the biggest headache educational event in the UK, attracting hundreds of delegates each year. In 2027, international experts will fly in to share their knowledge from as far afield as Denmark, Spain and the USA, while Professor Mario Peres from Sao Paulo, Brazil, will deliver the third Vicky Quarshie Memorial Lecture.

To promote learning across the sectors, parts of the programme have been designed specifically with the needs of GPs and primary care professionals in mind, covering topics such as paediatric headaches; migraine and co-morbidities; extended roles for GPs with Special Interest (GpwSI); and migraine, stroke and the elderly.

The meeting also attracts 16 external CME credits courtesy of the Royal College of Physicians (RCP).

On the final day, members of the public are being invited to attend to learn more about the conditions, advances in treatment, how lifestyle changes may affect their headaches/migraine, and will be given the chance to put questions to the experts.

The meeting is free to attend but should be secured by a refundable deposit. As the event in regularly sold out, early booking is strongly advised. There will be conference dinner on Thursday 21st January which is open to all delegates as a means of meeting and interacting with the speakers and invited faculty.

Click Learn More below to access the event brochure which includes details of the agenda and booking form.