wed19nov12:00wed13:00The People Promise and Customer Care (People Promise Series)12:00 - 13:00 Online event Event Organized By: NHS England

Event Details

NHSE are keen to offer support to primary care colleagues through offering a number of webinars and sharing resources.

Discover how great customer care can strengthen relationships in General Practice. This session links excellent service to the People Promise, showing how it enhances both patient and staff experiences.

Who should attend?
Anyone working in General Practice who wants to contribute to a positive workplace culture and improve staff experience, including, but not limited to, practice managers, workforce or retention leads. This session may also be of benefit to those in wider roles across primary care.

Speaker: Andy Mitchell, Associate Director, Organisational Development and Experience of Care, NHS Elect

This is one of a series of Learning Sessions focused on embedding the NHS People Promise within General Practice.

Click Learn More below to book your place.

Time

November 19 (wednesday) 12:00pm - 1:00pm

Location

Online event

Organizer